Roles
What is a Customer? If you are some kind of business service provider then it will be a Company, if you are a window cleaner then it will be a Person, but if you are a travel agent it could be either. What about a Supplier? You could argue the same as for a Customer, but you could also argue that a Company/Person could be both a Supplier and a Customer. This is where Roles come in. A Supplier isn't something you are, it is something you do, you supply something; just as a Customer consumes something. I find that it is much better to enable "Things" to perform more than one action, it is rare that life is simple enough for everyone to perform only a single role in life. The typical solution to this is the Party/Role pattern. A good point to make here is that this is a pattern, not a set of classes intend for inheriting from! This means that when you have a Company (alias "Party") you should create a CompanyRole class and associate them, descending Custome